Managed Security Services

A project delivers a fixed output and ends: a penetration test report, a gap assessment, a certificate. Managed services are ongoing work run by a named team inside your security programme, week after week. That suits the parts of security that never finish. Threats need watching around the clock, which is what SOC as a service does. A security programme needs someone accountable steering it, which is the vCISO's role, and privacy operations need a named officer running requests and breaches, which is the vDPO's. People need regular practice, through phishing simulations and awareness training, and your defences need testing against a determined adversary, through red team assessments. Digital forensics sits here too, as the team you call when something has already gone wrong. Each service runs on an agreed cadence with regular reporting, so progress is visible to leadership and auditors rather than disappearing after a single deliverable.

Start with the gap that is costing you most today. If no one senior owns security and deals or audits are stalling, a vCISO usually comes first, because the roadmap they set decides what else you need. If you already have a programme but no one watching alerts at night, SOC as a service closes the most dangerous blind spot. Companies preparing for the DPDP Act, or asked by clients to name a privacy officer, often start with the vDPO. Where the main risk is people clicking what they should not, phishing simulations and awareness training come first and show measurable improvement within a few cycles. A red team assessment belongs later, once vulnerabilities are managed and detection is in place, because it tests whether your defences work rather than finding basic flaws. We recommend an order on the scoping call based on your incidents, audits and customer demands.

No. Managed services are designed to work with what you already have. Our SOC analysts work with your existing security tools wherever they can and recommend additions only when there is a real gap in visibility. A vCISO leads and develops your current team rather than replacing it, and a vDPO works alongside your legal, product and support staff who already handle personal data. Phishing simulations and awareness training fit around your existing policies and learning platforms. The aim is to add the skills and hours you cannot justify hiring full-time, not to rebuild your security function. Where tools or processes genuinely need to change, we explain why, what it would cost and what you would gain, and the decision stays with you. Everything we build is documented, so the knowledge remains with your organisation if the engagement ever ends.

Through regular, plain reporting on an agreed cadence, plus a named contact who answers for it. SOC as a service produces an incident report for every confirmed event, a monthly security operations report and a quarterly review with recommendations. A vCISO provides a board-ready reporting pack alongside the roadmap and tracks progress against it. The vDPO reports on the privacy programme, including requests handled and breaches assessed. Phishing simulations show anonymous results by team and scenario and a trend over time, and awareness training reports completion, understanding and behaviour change in a form auditors accept. Red team assessments end with an attack narrative, a detection and response scorecard mapped to MITRE ATT&CK and a replay session with your defenders. These reports are written for leadership and auditors as well as engineers, so they double as evidence for ISO 27001, SOC 2 and the DPDP Act.

Each service is scoped to your environment and needs, then priced in writing before it starts, rather than billed against an open-ended day rate. SOC as a service depends mainly on the number of data sources and assets monitored and the response commitments agreed. A vCISO or vDPO depends on the cadence you need, from a few days a month to heavier involvement during a certification or regulatory deadline, and can be adjusted as those needs change. Phishing simulations and awareness training depend on headcount, frequency and how tailored the content is, while red team assessments and digital forensics are priced per engagement because each objective or incident is different. Ongoing services run on a regular cadence with a defined onboarding period, usually the first thirty days, so both sides can confirm the fit early. We confirm scope and price after the scoping call.