Security Awareness Training

Flow chart of the Awareness Trainings engagement, 5 phases in order, each one selectable. Phase 1, Needs Assessment. We look at your risks, roles and past incidents to work out what each part of your business actually needs to learn, so nobody sits through irrelevant content. Activities: Review past incidents and near misses for recurring themes; Group staff into audiences by the risks their role carries; Survey existing knowledge and confidence levels; Map training needs to your compliance obligations. Hands over Training Needs Analysis. Phase 2, Content and Curriculum. We build a curriculum in plain language, tailored to roles from the front desk to the finance team to developers, with real examples from your world. Activities: Write role-based modules for finance, developers and executives; Build scenarios from incidents in your own sector; Add secure coding and data handling content where it applies; Review the language with a non-technical reader. Hands over Role-Based Training Curriculum. Phase 3, Delivery. We deliver through short modules, live sessions or workshops, whatever fits your culture, keeping it engaging and easy to fit around real work. Activities: Run live sessions and workshops for priority teams; Publish short modules to your learning platform; Hold a tailored briefing for the executive team; Track attendance and completion across the business. Hands over Delivered Sessions and Completion Record. Phase 4, Measurement. We measure understanding and behaviour, not just completion, so you can see whether the training is actually landing. Activities: Assess knowledge before and after each module; Compare phishing report rates against training completion; Gather feedback on what people found useful; Package the evidence auditors ask for. Hands over Awareness Measurement Report. Phase 5, Reinforcement. We keep the message alive with refreshers, tips and simulations, because awareness fades without repetition. Activities: Schedule refreshers on a calendar the business can keep; Send short reminders tied to current threats; Refresh onboarding content for new joiners; Recognise teams that report threats well. Hands over Reinforcement Plan and Refresher Content. Each phase begins from the artefact the phase before it produced.